Built by tradesmen who got sick of losing jobs to a ringing phone.
RealmX was not designed in a boardroom by people who have never quoted a job. After years on the tools we put it together to fix our own problem first. It works, so now we hand it to other Australian service businesses.
The short version
We spent years on the tools. We know exactly how hard it is to run a service business when the work itself takes everything you have got.
The phone rings while you are up a ladder or under a house. You call back at five and half of them have already booked whoever picked up. Not because you were dearer, and not because they were better. Because someone answered.
Then the quotes you did send go quiet and nobody chases them. Then the customers who loved the job never leave a review, because nobody asked at the right moment. None of that is a sales problem. It is a follow-up problem, and follow-up is the one thing you cannot do with your hands full.
So we put RealmX together to fix it for ourselves. Text them back the second the call drops. Every enquiry in one inbox. Every quote chased without thinking about it. The review asked for the moment the job is signed off.
It worked. Now we set it up for other Australian service businesses, and we build the whole thing for them the way we would want it done for us.
Australian owned and run
Based on the Sunshine Coast, Queensland. Servicing businesses Australia wide. Support is real people here, on the phone and on text, not an overseas chat window at three in the morning.
We use what we sell
Every feature runs in our own business before it goes near a client's. Ring our number and let it go through, and you will get the same text back your customers would.
We build it for you
You are not handed a login and wished good luck. We build the site, connect the number, load your services and write the messages in your voice before anything goes live.
Four things we will not do.
Most software companies in this space do at least one of them. We think that is why owners end up cynical about software.
Lock you in
Month to month. If it is not earning its keep, leave, and take your data with you.
Charge per user
Putting your team on the system should not be a penalty. Unlimited users, always.
Hide the extras
Hosting and usage are named on the pricing page, not discovered on invoice three.
Sell you a login
Software you have to set up yourself is not a solution, it is homework. We do the build.
Speed beats polish, every time.
The first reply usually wins the job
Independent research puts it between 35 and 50% of sales going to whoever responds first, and 78% of customers buying from the business that gets back to them first. Not the cheapest, not the best reviewed. The first.
Most businesses do not need more leads
They need to answer the ones they already paid for. Fixing follow-up is cheaper and faster than turning up the ad spend.
Systems should survive a bad week
Anyone can follow up when things are calm. A system earns its money in the week you are flat out and would otherwise drop the ball.
Owners deserve a straight answer
If RealmX is not right for your business, we will say so on the consult rather than sell you a subscription you cancel in six weeks.
See it running on your own business in 20 minutes.
No slide deck. We look at where your leads are going now, show you what RealmX would have caught last month, and give you a straight answer on whether it is worth it for you.
Australia wide. 30-day money-back guarantee. No lock-in.