Everything your business runs on, in one login.
RealmX is an all-in-one platform for Australian service businesses. Your website, your phone, your messages, your calendar, your quotes and your reviews, all feeding the same system. Every feature below is in the one price.
Every enquiry gets caught, whatever channel it comes in on.
Most businesses do not have a lead problem. They have a lead-catching problem. Here is what stops the leaks.
Missed call text back
Any call you do not answer gets an automatic text within seconds asking what they need. You keep your existing number. We only divert the calls that would otherwise ring out.
All-in-one inbox
SMS, phone calls, email, Facebook Messenger, Instagram DMs, WhatsApp and Google Business messages land in one thread per customer. Anyone on the team can pick it up and see the history.
Website chat widget
A chat bubble on your site that turns into a text conversation on their phone. No visitor sitting on a page waiting for someone to type back.
Forms and quote requests
Build a request form in minutes, drop it anywhere, and every submission creates a contact and a pipeline card automatically. No inbox archaeology.
Call tracking
Use a tracking number on an ad or a sign and know exactly which one made the phone ring. Calls are recorded and attached to the contact.
Website and funnel builder
A fast, mobile-first site built to be found locally and to turn a visitor into a booked job. Separate landing pages per campaign, built the same way.
The chasing happens whether you remember or not.
You set the rules once, in your own words. After that it runs at eight at night and on a Sunday.
Automations and workflows
If this, then that, for your business. New enquiry gets a text. Quote unanswered after two days gets a nudge. Job marked complete triggers the review request.
Pipelines
Drag a job from enquiry to quoted to scheduled to won. Unlimited pipelines, so you can run one per service, per crew or per campaign.
Calendar and online booking
Customers pick a time that suits both of you. Round-robin across your team, buffer times, travel gaps and service durations all respected.
Appointment reminders
Automatic SMS and email reminders before the job. Fewer no-shows, fewer wasted trips, less phone tag the day before.
Email and SMS campaigns
Message your whole database or a filtered slice of it. Seasonal service reminders, maintenance due, a quiet-week offer to past customers.
Saved replies
The answers you type twenty times a week, saved once. Pricing ranges, service areas, availability, all one tap away on your phone.
Quotes turn into jobs, and jobs turn into money in the bank.
The gap between quoting and getting paid is where most service businesses lose time. This closes it.
Quotes and estimates
Build a quote from the ute, send it as a link, and get a notification the second they open it. They accept with a tap, no printing and no signing pages.
Invoicing
Turn an accepted quote into an invoice without retyping it. Recurring invoices for maintenance customers. Automatic reminders on anything overdue.
Text-to-pay
Send a payment link straight into the conversation. They pay by card or bank on their phone while you are still standing in the driveway.
Deposits
Take a deposit before the job goes in the diary, so your calendar is full of committed work rather than maybes.
Accounting sync
Connects to your accounting so invoices and payments do not get typed in twice. Set up during onboarding, not left to you.
Contracts and e-signature
Send terms, scope or a variation for signature and store the signed copy against the job. No more chasing a printed page.
Good jobs turn into good reviews, without you asking.
Only 4% of consumers say they never read reviews before choosing a local business. Everyone else is checking you out before they ring.
Automatic review requests
The ask goes out the moment a job is marked done, while they are still happy about it. That timing is the whole trick.
One review inbox
Google and Facebook reviews land in one place. See them, reply to them and never miss one sitting unanswered for a fortnight.
Reply prompts
Suggested replies you can edit and send. 63% of consumers expect a response inside a week, and Google notices businesses that answer.
Review widgets
Drop your live reviews straight onto your website, so the proof sits next to the price rather than three clicks away on another site.
Social planner
One composer for every connected account, with a queue you can load ninety days deep. Full detail below.
Google Business profile
Connect your profile so messages, reviews and posts run through RealmX with everything else.
Know which marketing is working and which is burning money.
Every lead carries where it came from. That is the difference between a marketing budget and a marketing guess.
Campaign pipelines
Give each campaign its own pipeline. Facebook in one, Google in the next, signage and referrals in their own. Open the board and read it at a glance.
Lead source tracking
Every enquiry is tagged with its source automatically, from the ad click to the tracking number to the QR code on the truck.
Conversion reporting
Leads, quotes, wins and value, by source and by period. You can finally answer what a lead actually costs you.
Call and SMS reporting
How many calls came in, how many were missed, how many the text back recovered. This is the number that pays for the subscription.
Dashboards
The handful of numbers that matter, on one screen, without exporting anything to a spreadsheet.
Database reactivation
Filter the customers you have not spoken to in twelve months and send them a reason to call. The cheapest leads you will ever get.
Your own app, with your name on it.
RealmX runs as a branded mobile app on iOS and Android. Answer a message, move a job along, send a quote or take a payment from the driver's seat.
Unlimited users at no extra cost, so the whole team is on it, not just you.
Works where you work
Built for a phone in a work glove, not a desk. Big targets, fast screens, offline-tolerant.
One history per customer
Every call, text, quote and job against the one contact. No asking the office what happened last time.
Australian support
Real people here, phone and text. Not an overseas chat window at three in the morning.
See it running on your own business in 20 minutes.
No slide deck. We look at where your leads are going now, show you what RealmX would have caught last month, and give you a straight answer on whether it is worth it for you.
Australia wide. 30-day money-back guarantee. No lock-in.
Write it once. It drips out for as long as you like.
Every social account you own connects to the one composer. Facebook, Instagram, LinkedIn, Google Business, TikTok and YouTube. Write the post, tick the channels, pick a time, done.
Then do it in bulk. Sit down once, load a month, a quarter, six months, a year, whatever you have in you, and RealmX drip feeds it out across every account on schedule while you are on site. No app hopping, no Sunday night scramble, no account that quietly goes dead for three months.